Privacy Policy

1.1 Information You Provide

When you create an account or use FluxDeco, we collect:

• Account Information: Phone number (for authentication via SMS), user ID, and account creation date
• Design Data: Furniture style preferences, material selections, customization inputs, and AI-generated design outputs
• Payment Information: Transaction details, credit purchase history (payment processing handled by third-party providers)
• Communications: Support inquiries, feedback, and correspondence

1.2 Automatically Collected Information

When you access FluxDeco, we automatically collect:

• Usage Data: Pages visited, features used, time spent, interaction patterns, generation history
• Device Information: Browser type, device model, operating system, IP address, screen resolution
• Cookies and Tracking: Session identifiers, analytics cookies, authentication tokens (see Section 8)
• Performance Data: API response times, error logs, feature usage metrics

1.3 Third-Party Information

We may receive information from third-party services you connect to FluxDeco, including payment processors and analytics providers.

We use collected information for the following purposes:

2.1 Service Delivery

• Process and authenticate your account via SMS verification
• Generate AI-powered furniture designs based on your inputs
• Manage credits and process transactions
• Provide access to your design history and saved creations
• Enable account settings and preferences

2.2 Platform Improvement

• Analyze usage patterns to improve AI model performance
• Identify and fix technical issues
• Develop new features and functionality
• Optimize user experience and interface design
• Conduct A/B testing and experimentation

2.3 Communication

• Send transactional notifications (account verification, generation status)
• Respond to support inquiries and provide customer service
• Send important service updates and policy changes
• Provide promotional communications (with your consent)

2.4 Security and Compliance

• Detect and prevent fraud, abuse, and security threats
• Enforce our Terms of Service
• Comply with legal obligations and regulatory requirements
• Protect our rights and property

2.5 Analytics and Research

• Understand user behavior and preferences
• Generate anonymized usage statistics
• Improve AI model training and accuracy
• Conduct market research and trend analysis

For users in the European Economic Area (EEA), we process your data based on:

• Contract Performance: Processing necessary to provide FluxDeco services you've requested
• Consent: You've given explicit consent for specific processing activities (e.g., marketing communications)
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, analytics)
• Legal Obligation: Compliance with applicable laws and regulations

We share your information only in the following circumstances:

4.1 Service Providers

We work with third-party service providers who process data on our behalf:

• Supabase: Database hosting and authentication services
• Replicate: AI model hosting and inference
• Payment Processors: Secure payment processing (we do not store credit card information)
• Google Analytics: Usage analytics and performance monitoring
• SMS Providers: Phone number verification and authentication

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Public Gallery

Designs you choose to share publicly will be visible in our gallery with attribution to your username. You control the visibility of your designs through your account settings.

4.3 Legal Requirements

We may disclose your information when required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety, or that of users or the public
• Investigate and prevent fraud, security issues, or technical problems

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of such changes via email or prominent notice on our Platform.

4.5 Aggregated Data

We may share aggregated, anonymized data that does not personally identify you for research, marketing, or analytics purposes.

We retain your information for as long as necessary to:

• Provide you with FluxDeco services
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

Specific retention periods:

• Account Data: Retained while your account is active, deleted within 90 days of account closure
• Generated Designs: Stored indefinitely in your account history unless you delete them
• Transaction Records: Retained for 7 years for tax and accounting purposes
• Analytics Data: Aggregated data retained indefinitely; identifiable data deleted after 2 years
• Support Communications: Retained for 3 years

We implement industry-standard security measures to protect your data:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access restrictions for internal systems
• Authentication: Secure phone-based authentication with SMS verification
• Monitoring: Continuous security monitoring and incident response
• Infrastructure: Secure cloud hosting with enterprise-grade security
• Regular Audits: Periodic security assessments and vulnerability testing

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

7.1 GDPR Rights (EEA Users)

• Access: Request a copy of personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing
• Lodge Complaint: File a complaint with your local data protection authority

7.2 CCPA Rights (California Users)

• Know: Request disclosure of personal information collected and shared
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of personal information (note: we do not sell personal information)
• Non-Discrimination: Exercise rights without discriminatory treatment

7.3 Exercising Your Rights

To exercise any of these rights, contact us at:

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

8.1 What We Use

FluxDeco uses the following cookies and tracking technologies:

8.2 Managing Cookies

You can control cookies through:

• Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies
• Opt-Out Tools: Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout
• Do Not Track: We honor Do Not Track (DNT) signals where technically feasible

Note: Disabling essential cookies may prevent you from using certain features of FluxDeco.

FluxDeco is operated from India. If you access the Service from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

For EEA users, we ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data processing agreements with service providers
• Compliance with GDPR transfer requirements

FluxDeco is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

Parents or guardians who believe their child has provided information to FluxDeco should contact us immediately at contact@datcrazy.co.

FluxDeco may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on the Platform
• For material changes affecting GDPR rights, obtain your consent where required

Your continued use of FluxDeco after changes become effective constitutes acceptance of the updated Privacy Policy.

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all privacy inquiries within 30 days. For GDPR-related requests, you may also contact your local data protection authority.

If you are located in the EEA and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local supervisory authority:

European Data Protection Board: edpb.europa.eu